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COMPETENCY FRAMEWORKS

We design competency frameworks that define what great looks like, creating the foundation for all meaningful learning and lasting performance

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Building a competency framework is a defining moment for any organisation. Our promise is to create a framework that clearly sets out what great looks like, giving your people a shared standard to aim for and a foundation for every learning experience that follows.

Every framework is unique because every organisation is unique. Only you have your culture. Only you have your people, your roles, and the expectations of your customers. Our role is to design a framework that captures this uniqueness while making excellence simple, visible, and actionable. It becomes the reference point for building capability, measuring progress, and recognising achievement.

Some frameworks are broad, covering the whole organisation. Others are focused, tailored to a single function or role. Some are used to inform recruitment and promotion, others to shape learning programmes and coaching. What matters most is creating a framework that makes sense in your world and drives real, measurable impact.

That’s our role as your learning partner.
Showing Up was the perfect match in helping us to transform our business. What impressed me the most was how they really became part of our business (at all organisational levels) in order for them to build programmes that reflect our DNA and ambitions.
JOHN SOUTHWALL, CEO OF ETS

The first time you read your competency framework, you should immediately feel, "that’s us"

We use a meticulous process, grounded in leading behavioural science, to build frameworks that unite your team around how to show up, engage with clients, and sell. The result is a shared standard for the experiences you give your customers, helping you become trusted and irreplaceable.

Our approach includes listening to leaders, team members at every level, high performers, and those with untapped potential. We also engage directly with your customers and use market benchmarks to ensure the framework is both authentic and competitive.

The outcome is a framework that defines what great looks like, culturally, in performance, and in the way you serve your customers. It becomes a foundation for growth, alignment, and long-term success.
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Indicative Pricing

One of our core customer promises is to make pricing clear and simple. That’s why we share indicative pricing upfront, so you can begin your budget planning with confidence. Because we don’t rely on an associate model and design everything in-house, we’re able to keep pricing affordable. At every stage, whether in the discovery phase or beyond, we’ll make it clear the return you can expect from your investment. And if you can't afford the listed fees, just let us know, and we will find a way to make it work.

One Team with 3–4 Levels of Progress

£20,000 to £25,000
Perfect for building capability within a single team that has natural progression. This might be internal sales, key accounts, and national accounts, or consultant, senior consultant, and business manager. You'll receive:
  • A tailored framework that defines progression
  • Clear behavioural standards and expectations
  • Practical tools to guide development

One Team Plus Management & Leaders

£30,000 to £35,000
Designed for teams where management and leadership roles need to be included as well. This ensures your managers are aligned to the same framework and able to support and coach consistently. You'll receive:
  • A progression framework for the full team
  • Defined leadership behaviours
  • Practical tools to help managers coach & manage

Multiple Teams that are interconnected

£45,000 to £50,000
Ideal for organisations with several connected teams that each have distinct profiles. This could be a data team working with sales, or a sales team collaborating closely with consultants. You'll receive:
  • A set of frameworks tailored to each team’s role
  • Shared standards that create alignment
  • Tools and guidance to connect diverse teams

Get in touch with our team if you want to learn more.
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